DSAR Automation
Operational DSAR execution from intake to evidence
Standardize response workflows with identity checks, legal review checkpoints, and export-ready response packets.
What it does
Automates request routing, deadline tracking, and data collection while preserving an immutable audit trail.
Who it is for
Privacy teams, legal operations, and support leaders handling subject requests across jurisdictions.
Key workflows
- Identity verification and request categorization
- System-by-system data collection tasks
- Legal hold and exemption review
- Response package assembly with evidence packs
Outcomes
Reduce response delays, improve consistency, and deliver audit-ready exports for every request.
Frequently asked questions
A DSAR — data subject access request — is a request from an individual to see, correct, export, or delete the personal data an organisation holds about them. GDPR, CCPA, and most modern privacy laws give people this right and require a response within a set deadline.
Under GDPR the deadline is one month from receipt, extendable by two further months for complex requests if you notify the individual. Under CCPA it is 45 days, extendable to 90. The clock starts when the request arrives, not when someone notices it.
The work is in the discovery, not the reply. Personal data is scattered across a CRM, a support tool, a billing system, backups, and spreadsheets. Finding every copy, verifying the requester's identity, redacting third-party data, and proving what you did — all inside a legal deadline — is where manual processes break down.
You should be able to show when the request arrived, how the requester was verified, which systems were searched, what was disclosed or withheld and why, who approved it, and when the response was sent. Regulators ask for the trail, not just the outcome.